Welcome to TYR Swim Store! These Terms and Conditions outline the rules and regulations for using our website and purchasing our championship-level swim gear. By accessing www.tyrswimstore.com, you accept these terms in full.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is available to users worldwide, except certain Asian countries and remote areas. By using our site, you confirm you are at least 18 years old or have parental consent.
1.2 Intellectual Property Rights
All content on this website, including text, graphics, logos, and product designs, is the property of TYR and protected by international copyright laws. Unauthorized use may violate copyright, trademark, and other laws.
User Responsibility: You may not reproduce, duplicate, copy, sell, or exploit any portion of the website without express written permission from TYR.
2. Products and Services
2.1 Product Descriptions
We take pride in offering high-performance swimwear, accessories, and gear for competitive swimmers and water sports enthusiasts. While we strive for accuracy in product descriptions and images, slight variations may occur.
2.2 Product Availability
All orders are subject to product availability. If an item becomes unavailable after ordering, we will notify you promptly and offer alternatives or a full refund.
2.3 Non-Returnable Items
For health and safety reasons, we cannot accept returns on:
- Competition swimwear with removed hygiene liners
- Goggles (hygiene reasons)
- Personalized/custom items
- Final sale items
3. Ordering and Payment
3.1 Order Process
When you place an order, you will receive an order confirmation email. This represents our acceptance of your order and the formation of a contract between you and TYR.
3.2 Pricing
All prices are in USD and exclude applicable taxes and shipping fees. We reserve the right to correct pricing errors that may occur.
3.3 Payment Methods
We accept:
- Visa
- MasterCard
- JCB
- PayPal
User Responsibility: You warrant that all payment information provided is accurate and that you are authorized to use the payment method.
4. Shipping and Delivery
4.1 Processing Time
We process all orders within 1-2 business days (excluding weekends and holidays). You’ll receive tracking information once your order ships.
4.2 Shipping Options
We offer:
- Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days
- Free Shipping (Orders over $50): Via EMS, delivered in 15-25 business days
Note: Delivery times are estimates and may vary based on destination and customs processing.
4.3 International Orders
Customers are responsible for any customs duties, taxes, or import fees. These are not included in the product or shipping costs.
5. Returns and Exchanges
5.1 Return Policy
We accept returns and exchanges within 15 days of delivery for most items in original condition with tags attached. Swimsuits must have intact hygiene liners, and all items must be unworn and unwashed.
5.2 Return Process
To initiate a return:
- Email [email protected] with your order details
- Receive return authorization
- Ship items to our Detroit facility
- Allow 3-5 business days for processing after receipt
5.3 Refunds
Refunds are processed within 5-10 business days after we receive your return. Original shipping fees are non-refundable, and international customers are responsible for return shipping costs.
User Responsibility: You are responsible for ensuring returned items meet our conditions and for the safe return shipment of goods.
6. Limitation of Liability
TYR shall not be liable for any indirect, incidental, or consequential damages arising from your use of our products or website. Our total liability for any claim related to your order shall not exceed the purchase price of the product(s) in question.
7. Privacy and Data Protection
Your privacy is important to us. All personal information is handled according to our Privacy Policy, which explains how we collect, use, and protect your data.
8. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Michigan, United States, without regard to its conflict of law provisions.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use constitutes acceptance of the modified Terms.
10. Contact Information
For questions about these Terms, please contact us at:
TYR Swim Store4218 Tully Street
Detroit, MI 48219
United States
Email: [email protected]
Last Updated: [Insert Date]
